Versand

FLOCHAIN Shipping Policy

Last Updated: 02/12/2025

At FLOCHAIN, we strive to ensure that your order is processed and delivered as quickly as possible. Please review our shipping policy below for important details about our shipping times, costs, and procedures.

Processing Time

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-10 business days
  • Expedited Shipping: Estimated delivery within 2-5 business days
  • International Shipping: Estimated delivery within 7-21 business days, depending on the destination and customs processing.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, customs processing, or weather conditions.

Shipping Costs

  • Shipping costs are calculated at checkout based on the shipping method, destination, and order weight.
  • Free standard shipping is available on orders over [insert minimum order amount, if applicable].

International Shipping & Customs

  • FLOCHAIN ships worldwide! However, international customers are responsible for any customs duties, taxes, or import fees required by their country.
  • Customs processing times may vary, which could affect delivery times.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

Lost or Delayed Shipments

  • If your package is delayed or lost, please contact us at [insert customer support email], and we will work with the carrier to resolve the issue.
  • FLOCHAIN is not responsible for shipping delays caused by carriers, incorrect addresses, or customs processing.

Address Errors & Undeliverable Packages

  • Please ensure your shipping address is correct before placing your order. If an incorrect address is provided, we cannot guarantee redelivery or refunds.
  • If a package is returned to us due to an incorrect address or failed delivery attempt, the customer will be responsible for reshipping costs.

Contact Us

If you have any questions about our shipping policy, feel free to contact our support team at Theflochain@gmail.com.

Thank you for shopping with FLOCHAIN!